To diagnose problems with an OpenVPN server or client, it is helpful to look at the log files. ![]() If not, reach out to us on the support ticket system and provide as much detail as you can. ![]() So if for example you start the OpenVPN client connection and it issues an error and disconnects you, then the information here should help you in determining a possible cause and solution. That is handled in a separate page: troubleshooting reaching systems over the VPN tunnel. It does not deal with problems in reaching a target system over the established VPN tunnel once the VPN tunnel is already working. ![]() This page is specifically about attempting to find and resolve problems with an OpenVPN client program failing to connect to an OpenVPN Access Server.
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